{"id":2221,"date":"2023-08-11T13:08:34","date_gmt":"2023-08-11T11:08:34","guid":{"rendered":"https:\/\/analysisnetworking.com\/support-3\/"},"modified":"2025-07-16T17:12:59","modified_gmt":"2025-07-16T15:12:59","slug":"support-3","status":"publish","type":"page","link":"https:\/\/analysisnetworking.com\/en\/support-3\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"808\" class=\"wp-block-cover__image-background wp-image-1317\" alt=\"Network performance health check\" src=\"https:\/\/analysisnetworking.com\/wp-content\/uploads\/2023\/08\/header_memo-verzoek-collega.png\" data-object-fit=\"cover\" srcset=\"https:\/\/analysisnetworking.com\/wp-content\/uploads\/2023\/08\/header_memo-verzoek-collega.png 1920w, https:\/\/analysisnetworking.com\/wp-content\/uploads\/2023\/08\/header_memo-verzoek-collega-300x126.png 300w, https:\/\/analysisnetworking.com\/wp-content\/uploads\/2023\/08\/header_memo-verzoek-collega-1024x431.png 1024w, https:\/\/analysisnetworking.com\/wp-content\/uploads\/2023\/08\/header_memo-verzoek-collega-768x323.png 768w, https:\/\/analysisnetworking.com\/wp-content\/uploads\/2023\/08\/header_memo-verzoek-collega-1536x646.png 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading alignwide has-text-align-center has-base-color has-text-color\">Support Analysis Networking  <\/h1>\n<\/div><\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color has-link-color wp-elements-871d3ac6d0fe6a6b82ee6324d402cee9\">Support Analysis Networking<\/h2>\n\n<p>Are you using <a href=\"https:\/\/analysisnetworking.com\/smartlab-connect\/\">SmartLab Connect<\/a> or our <a href=\"https:\/\/analysisnetworking.com\/observer-full-package-concept\/\">Full Package Concept<\/a> and running into something? If so, please contact one of our specialists, at: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>+ 31 (0)527 65 32 00<\/li>\n\n\n\n<li><a href=\"mailto:support@analysisnetworking.com\">support@analysisnetworking.com<\/a><\/li>\n<\/ul>\n\n<p>We can be reached between 09:00 AM and 05:00 PM. Should you need us outside these opening hours, please leave a voicemail message.  <br\/>We will contact you directly the next business day.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color has-link-color wp-elements-e6124faf20397407bd122c42589c093c\">Support for Observer from Viavi Solutions<\/h2>\n\n<p>For more information about the Observer platform, please visit Viavi Solutions&#8217; <a href=\"https:\/\/www.viavisolutions.com\/en-us\/ptv\/support\/observer-support\">support page<\/a>. Here you will find software updates, release notes and manuals. <\/p>\n\n<p>Do you have a maintenance contract? If so, please contact Viavi Solutions using this contact information: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Support EMEA: +44 (0) 1959 569 880 <br\/>(GMT, available between 09:00 and 18:00).<\/li>\n\n\n\n<li>E-mail EMEA: <a href=\"mailto:niuksupport@viavisolutions.com\">niuksupport@viavisolutions.com<\/a><\/li>\n<\/ul>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading has-primary-color has-text-color has-link-color wp-elements-7791f5b31e75291dd4f21bb83558f8ee\">Support Viavi Solutions measuring instruments<\/h2>\n\n<p>Do you need support for your measuring instruments from Viavi Solutions? Then please visit here for more information: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.viavisolutions.com\/en-us\/support\/customer-support\/technical-support-portal\" target=\"_blank\" rel=\"noreferrer noopener\">Support portal and knowledge base  <\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.updatemyunit.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">Firmware and software updates<\/a> <\/li>\n\n\n\n<li>Hotline EMEA: +49 (0) 7121 86 1345<\/li>\n\n\n\n<li>E-mail EMEA: <a href=\"mailto:hotline.europe@viavisolutions.com\">hotline.europe@viavisolutions.com<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Support Analysis Networking Are you using SmartLab Connect or our Full Package Concept and running into something? If so, please contact one of our specialists, at: We can be reached between 09:00 AM and 05:00 PM. Should you need us outside these opening hours, please leave a voicemail message. We will contact you directly the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2221","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Request support for your Viavi Solutions measuring instrument here<\/title>\n<meta name=\"description\" content=\"Problems with your measuring instrument from Viavi Solutions? We&#039;ll be happy to help. 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